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Public Inquiries

Got a question? You might find your answer in our Frequently Asked Questions.

My feedback concerns:

Employment Standards

Filing a claim, leaves, hours of work, wages, vacation and public holidays, lost job

Occupational Health and Safety

Workplace health and safety inquiries

Labour Relations

Collective agreements, mediation, arbitration, conciliation

Jobs Protection Office

Ontario Quebec labour mobility, Ontario-Quebec construction projects

Legal Services Branch

Articling opportunities, services

Minister of Labour

Comments to the Minister

Technical Inquiries

Comments about our website

Accessibility

Feedback on accessibility

 

Employment Standards

Call us

Questions about rights and responsibilities under the Employment Standards Act, 2000 are often complex. We recommend that you contact us by phone to discuss your question with an Information Officer:

Send us an e-mail

Use the feedback form below to ask questions and provide comments. You may also send your message to webes@ontario.ca

Most e–mail inquiries will be answered electronically within 5 business days.

Employees who believe their employer has not complied with the law can file a claim with the Ministry of Labour.

Need other languages?

The Employment Standards Information Centre (1-800-531-5551) provides telephone service in many different languages – from Arabic to Vietnamese.

Information on a variety of employment standards topics is available in other languages. Learn more.


Occupational Health and Safety

Call us

Questions about rights and responsibilities under the Occupational Health and Safety Act are often complex. We recommend that you contact us by phone to discuss your question with an information officer:

Send us an e-mail

Use the feedback form below to ask questions and provide comments. You may also send your message to webohs@ontario.ca

Most e–mail inquiries will be answered electronically within 5 business days.

Labour Relations

Who do I contact about ...

  • Hours of work and overtime, pregnancy and parental leave, termination of employment and severance pay, wages and vacation or other work-related matters are covered by the Employment Standards Act, 2000. Contact Employment Standards for more information.
  • Certification, forming a union, decertification, terminating a union are the responsibility of the Ontario Labour Relations Board. Contact the Ontario Labour Relations Board for more information.
  • Record of employment, pensions, employment insurance are federal government services. Contact Service Canada for more information.

Questions about arbitration, mediation and collective agreements?

Contact us by:

  • E-mail: Use the feedback form below to ask questions and provide comments. You may also send your message to webdrs@ontario.ca

    Most e–mail inquiries will be answered electronically within 5 business days.

  • Phone, mail or fax

Jobs Protection Office

The Jobs Protection Office (JPO) is responsible for implementation and monitoring of the 2006 Agreement on Labour Mobility and Recognition of Qualifications, Skills and Work Experience in the Construction Industry (2006) between the Government of Ontario and the Gouvernement du Québec and other construction mobility agreements between Quebec and Ontario. The JPO facilitates access for Ontario construction contractors and workers into the Quebec construction sector.

Questions, comments?

Contact us by:

  • E-mail: Use the feedback form below to ask questions and provide comments. You may also send your message to oqconstruction@ontario.ca

    Most e–mail inquiries will be answered electronically within 5 business days.

  • Phone, mail or fax.

Popular Topics

Legal Services Branch

The lawyers of Legal Services Branch (LSB) act as the legal advisors to the Minister of Labour and to all levels of the public service in the Ministry. They prosecute offences under MOL statutes, defend orders of Ministry inspectors and officers in administrative appeals, represent the Ministry at Coroner's inquests, act as co-ordinating counsel on legislation projects and generally provide legal support for Ministry policy and operational initiatives.

Contact us

Minister of Labour

Questions about your workplace rights and responsibilities?

  • Need to know information about wages, hours of work, termination and severance, vacations, leaves etc.?
  • Have questions or concerns about health and safety in your workplace?
  • Are you wondering what to do if you are asked to do work that you think is unsafe?
  • What about minimum ages to work in different workplaces?

Get answers quickly using the contact options at the top of this page.

Want to provide feedback to the Minister of Labour?

Do you want to comment on a specific labour issue or law? Contact us by:

  • E-mail: Use the feedback form below to ask questions and provide comments
  • Phone, mail or fax

Technical Inquiries and Comments

Please let us know ...

  • Having trouble viewing a web page?
  • Find a broken link?
  • Have a comment about our website?

Send us an e-mail

Use the feedback form below to ask questions and provide comments. You may also send your message to webeditor.mol@ontario.ca

Most e-mail inquiries will be answered electronically within 5 business days.

Accessibility Inquiries and Comments

We are trying to make our site more accessible for all users.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Ministry of Labour makes every effort to ensure that its services are provided in a manner that respects the dignity and independence of persons with disabilities.

Please contact the Ministry of Labour by telephone, TTY, mail or e-mail if you require any accommodation to meet your individual accessibility needs.

Call us

  • 416–326–7606
  • 416-314-5811 (TTY)

Write us

400 University Avenue, 10th Floor
Toronto ON M7A 1T7

Send us an e-mail

Use the feedback form below to ask questions and provide comments. You may also send your message to ODAinquiries@ontario.ca.

Accessibility Resources

  • Accessibility Overview
    This page provides suggestions for modifications you can make in your operating system and browser to help access Ontario government sites.
  • Access ON
    Providing resources and promoting accessibility for a barrier-free Ontario.
 
Please complete the following:
  • I have a question
  • I'm having a problem
  • I have a comment
 

If the message back to you contains personal information, the government's privacy rules require that it is sent by regular mail. In this case, you'll be asked to provide your postal address.

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The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. If you have any questions please contact the Freedom of Information and Privacy Office at 416 326-7786.


Quick Contacts


Employment Standards

  • Termination Pay
  • Unpaid Wages
  • Public Holiday Pay
  • Minimum Wage
  • Hours of Work
  • Leaves
  • Filing an Employment Standards Claim

Employment Standards Information Centre

GTA: 416-326-7160
Canada-wide: 1-800-531-5551
TTY: 1-866-567-8893

Need other languages?

The Employment Standards Information Centre (1-800-531-5551) provides service in many languages.

Anonymous Information

All information provided anonymously by third parties to the Employment Standards Information Centre about possible violations is passed to the appropriate Ministry staff for review and for possible proactive activity.

It is important to note that an individual who provides anonymous information to the ministry may not have anti-reprisal protection and would not have the right to an appeal if he or she was dissatisfied with the outcome of Ministry enforcement activity unless an order was issued on their behalf.

If you have additional questions about the ESA please call our Employment Standards Information Centre at 416-326-7160 or toll-free at 1-800-531-5551.

Occupational Health and Safety

  • Report incidents, critical injuries or fatalities.
    If this is an emergency call 911 immediately.
  • Workplace health and safety inquiries.
    Have you checked our online resources?
  • Report unsafe work practices by calling the Contact Centre, 1-877-202-0008

Ministry of Labour Health & Safety Contact Centre

Toll-free: 1-877-202-0008
TTY: 1-855-653-9260
Fax: 905-577-1316

  • Call any time to report critical injuries, fatalities or work refusals.
  • Call 8:30 a.m. – 5:00 p.m., Monday – Friday, for general inquiries about workplace health and safety.
  • In an emergency, always call 911 immediately.

Need other languages?

The Health & Safety Contact Centre
(1-877-202-0008) provides services in many languages.

Other Inquiries

Ontario Ministry of Labour
400 University Avenue, 14th Floor
Toronto ON M7A 1T7

INFO-GO

INFO-GO provides contact information for all Ontario Government programs and services.