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New Video Explains Rights Surrounding Deductions From Wages

  • Issued: April 17, 2013
  • Content last reviewed: April 2013


A new animated video has been created by the Ontario Ministry of Labour to reinforce a message about workplace rights: employers cannot deduct from an employee’s wages unless a statute, court order or written authorization from the employee allows it.

The video – less than three minutes long – shows various situations where deductions from wages to cover losses are not allowed, including shoplifting, “dine and dash,” and “gas and dash” scenarios.

Employers cannot deduct from employees’ wages to cover the cost of merchandise or gas stolen by a customer, or to cover the cost of a restaurant bill when a customer leaves without paying, even if the employee agrees in writing to have his or her wages deducted.

If a cash count is short, and someone other than the employee had access to the cash register during the shift, the employer cannot deduct the missing amount from the employee’s wages.

If an employer has to reimburse a customer for a job poorly done, they cannot deduct the loss from employee wages.

The video is available in:

  • English
  • French
  • Mandarin Chinese
  • Cantonese Chinese
  • Portuguese
  • Punjabi
  • Spanish
  • Tagalog
  • Tamil
  • Urdu


“The Ministry of Labour is committed to protecting our most vulnerable workers, meeting the needs of a changing workforce and helping employers comply with the law. This new video will help employees and employers understand their rights and responsibilities.”
– Cara Martin, Director of Employment Standards at the Ministry of Labour


Learn more about whether an employer can deduct from wages.

Still have questions? Please call our toll-free Employment Standards Information Centre – available in 25 languages – at 1-800-531-5551.

Jonathan Rose, Minister’s Office, 416-326-7709
Matt Blajer, Communications Branch, 416-326-7405
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