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Apply for Grievance Mediation

  • Content last reviewed: December 2018

Dispute Resolution Services offers grievance mediation on a fee-for-service basis. Parties must submit a joint, written request for grievance mediation to the Registrar, Dispute Resolution Services, 400 University Avenue, 8th Floor, Toronto, M7A 1T7.

With the written request, parties are asked to include copies of the associated grievances and a copy of their collective agreement. The request should also include contact information for each party’s representative, including their address, phone number, email address and their organization’s Tax Registration Number (Single Business Number).

The fee is $1,500 plus HST of 13% for a standard business day. Should the day extend beyond the duration of a standard day, the charge is $200 per hour, plus HST, or the parties may elect to schedule an additional day.

The mediation meeting is usually held at the employer’s premises. Should the parties choose to meet at an off-site location for which a meeting room charge applies, any such charge is the responsibility of the parties. The charge for grievance mediation services may be invoiced or charged to a credit card. If invoiced, we will need the billing address information.

If the parties address the grievances scheduled for the session and there is time remaining in the day, the parties have the opportunity to bring forward other unscheduled grievances for mediation during the time remaining. The sharing, if any, of the charges for the mediation session is for the parties to determine.

If you have further questions about grievance mediation, you may reach the Registrar at 416-326-1301.

Fee schedule

Standard 8-hour business day$1,500, plus HST
Half-day$750, plus HST
Each hour beyond the scheduled 8-hour business day, or beyond the scheduled half-day (*parties may choose to schedule an additional day) $200, plus HST