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6. Delivery Mode

  • Issued: December 9, 2014
  • Content last reviewed: December 2014

Regardless of the delivery mode, all approved Working at Heights training programs must meet the requirements of this standard and the delivery mode must support the learner’s ability to attain the applicable learning outcomes.

6.1 Face-to-Face Learning

For the Working at Heights Basic Theory module, the maximum ratio of learners to instructor will be twenty-four (24) to one (1). For the Working at Heights Practical module, which includes hands-on demonstration of some of the learning outcomes, the maximum ratio of learners to instructor will be twelve (12) to one (1).

The following are the minimum hours for training delivery:

  1. Working at Heights Basic Theory module - 3 hours.
  2. Working at Heights Practical module – 3.5 hours

Timing for delivery of this training program may be extended for various reasons such as the amount of equipment available for demonstration of learning outcomes, instructor experience, and/or the learning needs of the training participants.

6.2 eLearning and Blended Learning

eLearning is only an acceptable delivery method for the Working at Heights Basic Theory module if it includes provisions for interactivity with a qualified instructor. eLearning is not an acceptable delivery method for the Working at Heights Practical module.

Program components delivered by eLearning must meet the CPO’s eLearning Instructional Design Guidelines.

When eLearning is combined with face-to-face training, the result is referred to as blended learning. For a blended learning training program, the two sections of the course must be well integrated. For blended learning, evaluation must support and validate that the learning outcomes covered by the eLearning portion of the course have been adequately met by the learner.

6.3 Distance Learning

All distance learning must include plans for interactivity with a qualified instructor.

For the Working at Heights Basic Theory module, distance learning such as training via a live video link is an acceptable delivery method, but distance learning is not acceptable for the Working at Heights Practical module.

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