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Level 1: Triage

  • Issued: December 8, 2014
  • Content last reviewed: December 2014

On first receipt of a completed training provider application, the ministry will:

  • Verify the training provider application to ensure all documents are submitted in an acceptable format and contain the itemized information set out on the “Documents Checklist” (Training Provider Application, Section 1); and
  • Assign an application ID number.

If the training provider application is complete, the ministry will notify the applicant, in writing, that:

  • A desk assessment has been initiated;
  • An application ID number has been issued and must be used in all future communication with the ministry; and
  • Copies of all documents submitted with the training provider application will be maintained and used by the ministry for the assessment and/or quality assurance processes.

If the training provider application is incomplete, the ministry will notify the applicant, in writing with:

  • The list of deficiencies;
  • An application ID number that has been issued and must be used in all future communication with the ministry; and
  • A request for the applicant to address the list of deficiencies within fifteen (15) business days.

Applicants must notify the ministry in writing to:

  • Address the list of deficiencies and provide changes or updates to the previously submitted training provider application within fifteen (15) business days of the ministry's last review of the training provider application;
    Or
  • Voluntarily withdraw their training provider application from the process (see Voluntary Withdrawal Section).

Upon second receipt of the training provider application, the ministry will:

  • Match the revised submission with the exiting training provider application using the applicant ID number; and
  • Verify the applicable sections of training provider application are complete to confirm if they have been updated to address the list of deficiencies.

Upon second review, if the training provider application is complete, the ministry will notify the applicant, in writing, that:

  • The desk assessment has been initiated; and
  • Copies of all documents submitted with the training provider application will be maintained and used by the ministry for the assessment and/or quality assurance processes.

Upon second review, if the training provider application is incomplete, the ministry may allow the applicant to re-submit the application for a third review. In this event, the process in the second review section would apply.

Upon third review, if the training provider application is incomplete, the ministry will notify the applicant, in writing, the training provider application will not be further reviewed.

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