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Training Provider Application Overview

  • Issued: December 8, 2014
  • Content last reviewed: December 2014


The Working at Heights Training Provider Application and Application Guidelines are designed for training providers who are applying for Chief Prevention Officer approval to become an approved training provider of an approved working at heights training program. These documents should be read together because they describe the assessment processes and documentation that must be submitted to the ministry. The following should be noted:

  • All applicants must submit a complete training provider application in order to be considered for CPO approval. A complete application must include the related training program.
  • The ministry will not consider a training program for approval without an application for training provider approval;
  • The ministry will apply the criteria contained in the following documents when considering a training provider application for approval:
    • Working at Heights Training Provider Standard
    • Working at Heights Training Program Standard
    • eLearning Instructional Design Guidelines (as applicable)
  • The ministry will not issue conditional approvals; and
  • The ministry will notify applicants by email or mail of their status.

The Application Process

The ministry’s approval process involves five levels of assessment to verify that both the technical content and program delivery elements meet the requirements in the Working at Heights Training Program and Training Provider Standards.

Working at Heights Approval Levels

Level 1 - Triage

The ministry will review the training provider application to ensure all components of the application (e.g. attestations, program submissions) are complete.

Level 2 - Desk Assessment

The ministry will conduct an assessment of the submitted application (including the training program). Standardized forms will be used to streamline the process of measuring program content and provider elements against the requirements of the Working at Heights Training Program and Provider Standards.

Level 3 - Field Assessment

The ministry will visit the proposed learning site (i.e. field assessment) to confirm the effectiveness and the delivery of the program.

Level 4 - Recommendation to the Chief Prevention Officer

The ministry will prepare a formal recommendation report including the desk and field assessment findings, with a recommendation for CPO’s review and consideration.

Level 5 - Chief Prevention Officer Approval

The CPO will provide a formal approval or rejection of the training provider and program application.

Ministry of Labour's Contact Information

You can contact the Ministry of Labour at:

  • Website:
  • Ministry of Labour Health & Safety Contact Centre:
    1-877-202-0008 (toll free)
  • Mailing Address:
    Health and Safety Program Administration and Certification Unit
    400 University Ave, 7th Floor
    Toronto, ON
    M7A 1T7
  • Email:
  • Fax: 416-326-1416

Staying Informed

Training provider applications and other required documentation submitted to the ministry will be processed according to the policies and procedures in effect at the time.

The ministry’s website contains the most up-to-date information and forms. Check periodically to ensure you have the most current information.

The administrative process and other information for approved training providers are subject to change.

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