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Appendix 2: Tips for Preparing Working at Heights Application

  • Issued: December 8, 2014
  • Revised: January 13, 2016
  • Content last reviewed: January 2016

Preparing Your Application

The application process is generally quicker if:

  • applications are accurate and complete; and
  • applicants successfully meet the WAH training provider requirements during "field assessments".

Desk Assessment - Common Deficiencies

All sections of the application must be completed and appropriate references to program materials must be made. Applicants must describe how they meet various elements of the training standards.

WAH Training Provider Standard

Below are some tips for meeting the requirements in the WAH Training Provider Standard in your application.

Section 3.5 - Program Materials

  • ensure ALL program materials meet each of the seven elements listed in Section 3.5
  • use language and images geared to your learners
  • don’t use technical language that your learners may have difficulty understanding
  • pay attention to spelling and grammar in your application and supporting documents (consider using a spell checking tool)
  • ensure your application and supporting materials are legible and of good quality

Section 3.7 - Proof of Training Completion

  • submit a sample Proof of Training Completion document that meets ALL eight elements in Section 3.7.1 (including your program's name and identification number)
  • ensure your Proof of Training Completion document does NOT include an arbitrary expiry date
  • Both the training provider and the Ministry of Labour proof-of-training-completion documents are valid for three years from the date of training

Section 7.2 - Training Records

  • demonstrate how you will secure and maintain training records for each WAH program, as required by any applicable privacy legislation
  • ensure your training records include ALL eight elements in Section 7.2

Section 7.4 - Maintenance of Training Provider Approval

  • include a written plan describing your organization's processes for maintaining training provider approval
  • detail your processes for maintaining instructors' qualifications
  • detail your processes for monitoring and evaluating instructional delivery
  • provide details on how you would remove instructors or evaluators from your roster

WAH Training Program Standard

Below are some tips for meeting the requirements in the WAH Training Program Standard in your application.

Section 5 - Design

  • ensure you understand adult learning principles before you submit your training provider application to the ministry for assessment
  • ensure your WAH training program is designed in accordance with adult learning principles
  • consider using a professional curriculum designer
  • ensure your training program materials have accurate content, especially when legislation is cited
  • use direct quotes when citing legislation (as opposed to paraphrasing) to avoid misunderstanding
  • ensure your program is easy to follow for instructors, learners and ministry assessors by producing concise materials that are easy to read
  • consider font and type size, image quality, document length, and use of colours on PowerPoint slides and other materials when preparing your program materials

Section 7.2 - Instructor Materials

  • ensure your instructor materials (including lesson plan and instructor manual) guide the instructor through the training program
  • design your instructor materials to ensure consistent delivery of the program, no matter who the instructor is
  • know that instructor materials do not serve the same purpose as the presentation or participant manual
  • ensure your instructor materials are separate documents from those used by participants
  • ensure your instructor materials include ALL elements listed in Section 7.2

Section 9.1.1 - WAH Basic Theory Module: Rights and Responsibilities

  • demonstrate in your program materials that the theory module will adequately instruct learners on all six elements of Section 9.1.1
  • identify the roles and responsibilities of workplace parties as they specifically relate to WAH (as opposed to workplaces in general)
  • ensure your materials on the rights and responsibilities of the various workplace parties are accurate, especially as they relate to any relevant legislation
  • ensure you have a detailed understanding of Ontario's Occupational Health and Safety Act and the health and safety system in Ontario when designing your theory module on rights and responsibilities

Section 9.1.2 - WAH Basic Theory Module: Identification of the Hazards of Working at Heights

  • ensure your theory module contains information on recognizing WAH hazards
  • identify the types and frequency of accidents and injuries related to the WAH hazards
  • consider using visual aids to identify the hazards
  • explain how the hazards can be mitigated using safe work plans

Section 9.1.3 - WAH Basic Theory Module: Eliminating or Controlling the Hazards of Working at Heights

  • ensure your materials demonstrate a systematic approach to identifying, eliminating, controlling and protecting workers from hazards that can result in falls from heights
  • ensure your materials include a systematic approach to minimizing the severity of falls
  • ensure learners will be taught how work at heights can be done safely, without the risk of serious injury or death from a fall

Section 9.2.1 - WAH Practical Module: Barriers and Other Fixed Equipment

  • ensure your materials contain sufficient instruction on barriers and equipment listed in Section 9.2.1, including proper usage, limitations, and regulation

Section 9.2.2 - WAH Practical Module: Personal Fall Protection Equipment

  • ensure your application includes ALL elements of Section 9.2.2
  • cite all relevant regulations
  • specify the force needed to deploy a shock absorber
  • explain the methods to maintain tie-off at all times when changing anchor points

Section 9.2.3 - WAH Practical Module: Anchor Points

  • ensure instructors provide examples of temporary and fixed anchors, and that they explain the importance and proper use of both

Section 10.2 - Evaluation of Demonstration of Learning Outcomes

  • include an evaluation tool developed by the training provider
  • ensure evaluators are able to use the tool to measure learners’ achievement of learning outcomes
  • ensure the evaluation method allows for an objective assessment of each learner's understanding of the training outcomes

Preparing for a Field Assessment

Desk Assessment - Common Deficiencies

Instructors and evaluators must adhere as closely as possible to your training program's design during the field assessment. The closer a pilot course matches the submitted materials, the more likely it is to meet the training standards.

WAH Training Provider Standard

Below are some tips for meeting the requirements of the WAH Training Provider Standard in your field assessment.

Section 3.8 - Support Transfer of Learning

  • ensure instructors and evaluators allow for adequate interaction with learners to ensure learning outcomes are achieved
  • ensure each learner’s individual learning needs are met

Section 4.1 - Instructor Qualifications

  • ensure instructors meet the educational and experience requirements, and know relevant legislation, hazards and safety equipment
  • ensure instructors know and can apply adult learning principles
  • ensure instructors have all necessary qualifications before a field assessment is conducted

Section 4.2.1 - Create Positive Learning Environments

  • demonstrate instructors can transfer their knowledge of the training standards' contents to learners
  • ensure instructors achieve required learning outcomes in a safe and positive environment using a variety of instructional techniques
  • use feedback to demonstrate instructors' professionalism

WAH Training Program Standard

Below are some tips for meeting the requirements of the WAH Training Program Standard in your field assessment.

Section 5 - Design

  • ensure course delivery is based on the lesson plan approved in your desk assessment
  • ensure instructors follow the schedule outlined in the application materials
  • consider learners' attention spans and the need for occasional breaks
  • make accommodation for learner's individual literacy and language needs
  • ensure instructors apply adult education principles in their course delivery

Section 8.3 - Damaged Equipment

  • ensure learners get to inspect a damaged Type A Harness and damaged single leg lanyards firsthand
  • provide at least one of each type of equipment for every 12 learners

Section 9.2.2 - WAH Practical Module: Personal Fall Protection Equipment

  • ensure learners get to handle and use personal protective equipment firsthand

Section 10.1 - Written Tests and Alternative Evaluation Methods

  • ensure evaluators review incorrect answers with learners
  • use alternative evaluation methods for learners with special language, literacy or accommodation needs
  • ensure instructors and evaluators follow the methods outlined in the training provider’s Learner Evaluation Plan

Section 10.2 - Evaluation of Demonstration of Learning Outcomes

  • ensure learners demonstrate their achievement of learning outcomes without an instructor's or evaluator’s assistance
  • use alternative evaluation methods, as needed
  • ensure you demonstrate a suitable method of evaluation to meet the requirements of Section 10.2


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