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3. Training Provider Requirements

This Standard establishes minimum standards for those seeking to become approved training providers of approved training programs.

3.1. Legislative and Insurance Requirements

Training providers must comply with all relevant provincial workplace legislation, including, but not limited to, the Workplace Safety and Insurance Act, 1997; Occupational Health and Safety Act; Employment Standards Act, 2000; Labour Relations Act, 1995 and Accessibility for Ontarians with Disabilities Act, 2005.

In addition, the training provider must have all necessary and appropriate commercial liability and errors and omissions insurance that a prudent person, carrying out activities similar to those of the training provider would maintain.

3.2. Advance Course Materials

Training providers must ensure the following course materials are provided to the learners in advance of taking the course:

  1. the purpose, format, and content of the approved training program, including the type and methods of evaluation and requirements to successfully complete the program;
  2. the process whereby the learner can comment on the training they receive;
  3. all costs involved for successful completion of the approved course; and
  4. a list of the personal protective equipment (PPE) or other equipment to be supplied by the learner, if necessary.

3.3. Learning Needs

To ensure the learning experience meets the specific needs of learners, training providers must:

  1. oversee the learner registration process;
  2. request information about learners’ learning needs; and
  3. request information about learners’ specific accommodation needs, if any.

3.4. Alternative Delivery Modes

For delivery modes of eLearning, blended learning and distance learning, the training provider must meet the standards for the provision of the program set out in the Joint Health and Safety Committee (JHSC) Certification Training Program Standard. For delivery of programs with eLearning components, the CPO’s eLearning Instruction Design guidelines must be met.

3.5. Program Materials

Training providers must ensure all materials used for the approved training program are:

  1. legible and of good reproducible quality;
  2. available in sufficient quantity (including all learning materials, equipment and learning aids);
  3. free of bias, including but not limited to gender;
  4. free of preference, including but not limited to products and equipment;
  5. compliant with copyright rules;
  6. appropriate for targeted learner language and literacy level; and
  7. compliant with the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations, as required.

All training program materials must meet the standards set out in the JHSC Certification Training Program Standard and this Standard.

3.5.1. Personal Protective Equipment (PPE) and Other Equipment

Training providers must ensure all personal protective equipment and other equipment used in the providing an approved training program is:

  1. compliant with legislation and technical standards as applicable; and, where required, the equipment must indicate on a decal or through other means the technical standard it complies with;
  2. maintained and in good working order as per the regulatory requirements and manufacturer’s specifications; and
  3. clearly identified and labeled as damaged or deficient if used only for training demonstration purposes.

Any personal protective equipment supplied by learners must also meet the above criteria. In addition, all personal protective equipment and other equipment used in the approved training must meet the criteria set out in the JHSC Certification Training Program Standard.

3.6. Learning Environment

To support the transfer of learning, training providers must ensure a safe, healthy and accessible learning environment regardless of location.

3.7. Proof of Training Completion

Upon successful completion of an approved JHSC Certification Training Program training providers must provide learners with a record of successful completion of an approved training program that includes the following information:

  1. learner’s name;
  2. name of the approved training program;
  3. program identification number;
  4. program delivery date and date of successful completion;
  5. statement that the learner has successfully achieved the learning outcomes of the approved training program;
  6. name of approved training provider; and
  7. name of approved training evaluator and instructor.

For learners that have successfully completed an approved JHSC certification training program, training providers must provide the CPO with the following information within seven (7) business days of the date of completion, in the format required by the CPO:

  1. learner’s name;
  2. learner’s address and contact information;
  3. name of the approved training program;
  4. program identification number;
  5. date of successful completion;
  6. name of approved training provider;
  7. provider identification number; and
  8. other information as requested by the CPO.

3.8. Support Transfer of Learning

Training providers must support the transfer of learning by evaluating the learner’s successful achievement of learning outcomes in the approved training program.

The training provider must ensure that:

  1. the learner’s identity is verified;
  2. the evaluation activities meet the standards set out in the JHSC Certification Training Program Standard as well as this Standard;
  3. the methods of evaluation are clearly communicated so learners understand the performance expectations and how they will be assessed;
  4. the evaluation activities are bias-free, valid, reliable, and lead to appropriate decisions regarding the learner’s achievement of learning outcomes;
  5. learners have the opportunity to receive real-time feedback on their ongoing progress and evaluation results;
  6. the instructor or the evaluator has an opportunity to review program content with learners who are struggling to meet learning objectives; and
  7. evaluation activities meet learners' language, literacy and accommodation needs.

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