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7. Administration

This section outlines the administrative standards for all applicants and maintenance criteria for approved training providers.

7.1. Approvals Process

Each application must demonstrate how the training provider meets the criteria set out in this Standard and how the training program meets the criteria set out in the Joint Health and Safety Committee (JHSC) Certification Training Program Standard as established by the CPO.

As part of the application process, the training provider must submit a written program delivery plan, consistent with criteria in this Standard and the JHSC Certification Training Program Standard, which includes (but is not limited to):

  1. copies of all program materials;
  2. description of the learning environment;
  3. template or example of proof-of-training completion document;
  4. learning evaluation method(s); and
  5. all service providers who have met the preliminary requirements of the approval process will provide a date and location of the field assessment when so requested by the Ministry of Labour.

7.2. Training Records

Approved training providers must maintain and secure records for each approved training program in accordance with any applicable privacy legislation. Records must include:

  1. program delivery and completion dates, attendance list, instructor(s) and evaluator(s) for each session;
  2. learner names and contact information;
  3. employer names and contact information;
  4. confirmation of learners’ successful completion of the approved training program’s learning outcomes, including final test results and the results of any other tests or evaluations;
  5. quality assurance and continuous improvement activities and results in accordance with the plan submitted during the application process, including feedback, complaints and follow-up action;
  6. qualifications of current and past instructors and evaluators;
  7. maintenance of qualifications of current and past instructors and evaluators; and
  8. the annual report as submitted to the Ministry of Labour (see section 7.4).

Approved training providers must provide training records to the Ministry of Labour upon request.

Approved training providers must maintain the training records listed above for four years after creation.

7.3. Maintenance of Instructor Qualifications

Approved training providers must ensure that each of their instructors deliver at least two sessions per year per approved training program.

If two sessions have not been delivered, approved training providers must ensure that steps have been taken to maintain the instructor’s knowledge of the approved training program and topic.

Approved training providers must ensure their instructors remain current in their professional occupational health and safety and adult education knowledge and skills.

7.4. Maintenance of Training Provider Approval

To maintain approval, the approved training provider must submit a report annually to the Ministry of Labour. The annual report will include the following information about the approved training program:

  1. a summary of any changes or revisions to the approved training program, with a declaration indicating the program continues to meet criteria set out in the JHSC Certification Training Program Standard; and
  2. a summary of training sessions delivered for approved training programs over the previous year, including the number of training sessions delivered, dates, instructor and evaluator names and number of learners per training session.

In addition, the approved training provider must:

  1. maintain a list of current and past instructors and evaluators, including their qualifications and any upgrading activities that current instructors have undertaken;
  2. establish a system to maintain instructor qualifications in accordance with this Standard (see section 7.3 above);
  3. establish a system to monitor and evaluate instructional delivery and to provide feedback to instructors for continuous improvement;
  4. establish a system to monitor and evaluate learner evaluation activities;
  5. establish a system for removing from their roster those instructors and evaluators who demonstrate poor performance or those who are no longer working for them; and
  6. comply with the CPO’s quality assurance process, including requests related to verification of approved program content and delivery.

If the approved training provider makes changes to its operation or business or decides to withdraw its services or cease operation, then the training provider must notify the Ministry of Labour within 30 days of the change.

The CPO may revoke the approval of a training provider under certain circumstances (e.g. an approved training provider fails to comply with the JHSC Certification Training Program Standard or JHSC Certification Training Provider Standard).

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