Mediation Services aims to foster harmonious labour relations and to minimize disruption in the economy arising from strikes and lockouts.
The service provides concilliation and mediation services in order to assist the parties in bargaining collective agreements.
Parties in a labour dispute must use the government's conciliation services before resorting to strikes or lockouts.
The service also provides an Interactive Solutions program to assist the parties in improving their relationship and to provide an awareness of best practices.
These programs include: Relationship Building Program, Joint Union/Management Training, Interest-Based Bargaining Training and Facilitation