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Spring Forward…and Build Trust!
Building and Maintaining the High-Trust
Labour-Management Relationship

Explore the nature of trust and its impact on labour-management relationships

With expert Dispute Resolution Services’ mediators, in an interactive setting, you will:

  • learn how to create and foster the trust, cooperation and communication required to establish and maintain a durable relationship in challenging times
  • discover how believing we’re always right prevents us from learning from being wrong, and undermines our relationships
  • identify and ‘de-bunk’ the trust myths
  • learn what causes mistrust and how trust can be repaired
  • practice trust-building techniques and behaviours that can be applied at the bargaining table and in the workplace

New Dates and Locations

Tuesday, June 23, 2015
Holiday Inn Hotel & Suites
1855 Huron Church Road
Windsor, Ontario
Telephone: 519-966-1200

Tuesday, October 6, 2015
Holiday Inn Hotel & Conference Centre
20 Fairview Road
Barrie, Ontario
Telephone: 705-728-6191


$395 + HST

Register as a group of three or more and save 10%!

Contact Us

For more information or to register, contact Joy Baza:


With labour relations practitioners from both sides of the table, learn how to establish and maintain a labour-management relationship founded on trust. You will acquire an enhanced understanding of the factors that create and damage trust, and the concrete techniques that sustain or restore it.

8:00 a.m. – 9:00 a.m. Registration, followed by hot breakfast
9:00 a.m. – 4:00 p.m. Workshop:
  • How Conflict Can Escalate
  • Being Wrong
  • Trust in Labour-Management Relationships
  • Debunking the Trust Myths and Restoring Trust
  • Simulation: Creating the High-Trust Relationship

Lunch will be served at mid-day

What attendees have said about the D.R.S Conferences

  • "I learned so much today that I will put into practice right away!"
  • "Very positive to have management and union-side practitioners in the same room."
  • "Excellent structure, planning, organization, preparation, presenters and materials!"
  • "Great insight into dynamics of labour-management interactions; real, practical tools."