DISCLAIMER: The material contained in this document is for information and reference purposes only and is not intended as legal or professional advice. The adoption of the practices described in this document may not meet all the needs, requirements, or obligations of individual workplaces.
|Recognize||Assess||Control||Monitor and Evaluate|
The first step in the process is to find out more about the hazard of workplace violence in your workplace, your community, and in similar workplaces.
It is recommended that workers, supervisors, joint health and safety committees, health and safety representatives, and/or unions be involved in this stage.
Be sure you know your responsibilities as they relate to protecting workers from workplace violence under the Occupational Health and Safety Act and other legislation. See page 6 for more information.
The collective agreement(s) in your workplace may also have provisions about workplace violence.
You can find out more about the risks of workplace violence by looking at your workplace information. Here are some specific steps that may help you decide how violence might affect your workplace as a whole, in specific locations, or in specific jobs:
You can use information gathered through a survey, a focus group, or the joint health and safety committee to help you:
See the Toolbox for a sample survey.
Review internal documents for reports of incidents involving workplace violence. Look for trends and identify jobs and locations that are most at risk.
You may also wish to review incidents of harassment at this time. Consider looking at the makeup of your workforce to identify whether there are workers who would be more vulnerable to violence (for example, women, youth, persons with disabilities, or someone who may be the target of discrimination or hate crime).
Sources of information include:
Gather your existing collective agreements and occupational health and safety and human resources policies, procedures, and work practices to find out whether workplace violence is addressed, and how. Remember to look for specific procedures that may relate to particular jobs.
You can find some information about crime levels in the community that surrounds your workplace:
You may be able to find out more about workplace violence risks in your workplace by looking at similar workplaces, which may face similar risks.
Communicate with similar companies, agencies, and organizations about their experiences with workplace violence.
The health and safety association for your type of workplace will have information that will help you. See the Resources section for contact information.