DISCLAIMER: The material contained in this document is for information and reference purposes only and is not intended as legal or professional advice. The adoption of the practices described in this document may not meet all the needs, requirements, or obligations of individual workplaces.
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Preventing and controlling workplace violence does not have to be difficult or complex. All you really need is the knowledge and ability to recognize, assess, and control the hazard of violence in your workplace, in the same way you would any other health and safety hazard.
The Occupational Health and Safety Act requires workplaces to have a policy and program related to workplace violence. The simple, four-step process below will help your workplace to develop them.
This is a recommended approach to assessing the risks of workplace violence and developing a workplace violence policy and program. Workplaces are not required to use the process, tools, or techniques presented in this document or in the Toolbox. Employers may use other processes, tools, or techniques to help them to comply with the requirements of the Occupational Health and Safety Act.
Step 1: Recognize the Hazard of Workplace Violence
Step 2: Assess the Risks of Workplace Violence
Step 3: Control the Risks of Workplace Violence
Step 4: Monitor and Evaluate
As you go through these steps, you will find tools to help you in the Toolbox that accompanies this document:
You are encouraged to involve workers, supervisors, joint health and safety committees, health and safety representatives, and/or unions in this process. Your workplace violence policy and program will be the better for it.
For more information, help, or sector-specific material, contact your health and safety association (see Resources section).