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Investigations and Inspection Statistics

The Ministry of Labour enforces compliance with the Employment Standards Act, 2000 (ESA) and its regulations through complaints investigations, targeted inspections and, if necessary, prosecutions.

Complaints Investigations

Investigations are initiated when a complaint is filed against an employer, alleging a violation of the ESA.

Complaint Files Investigated by Fiscal Year: 2009-2015
Fiscal Year (April 1 - March 31) Complaint Files Investigated
2009/10 20,762
2010/11 27,637
2011/12 19,032
2012/13 12,344
2013/14 14,656
2014/15 17,453

Top five complaints in 2014/15:

  1. Unpaid Wages
  2. Vacation Pay/Vacation Time
  3. Termination Pay
  4. Public Holidays/Public Holiday Pay
  5. Overtime Pay

Targeted Inspections

The Ministry of Labour conducts targeted inspections of workplaces, focusing on high-risk sectors and repeat violators, to increase compliance with the ESA. Targeted inspections are initiated by the ministry and do not require a complaint to be filed against the employer.

The purpose of targeted inspections is to:

  • Enforce the ESA and its regulations
  • Communicate the requirements and raise awareness and understanding of the ESA
  • Promote self-reliance in the workplace.
Targeted Inspections by Fiscal Year: 2009 - 2015
Fiscal Year (April 1 - March 31) Targeted Inspections Completed
2009/10 2,269
2010/11 1,106
2011/12 2,248
2012/13 2,460
2013/14 2,232
2014/15 2,477

Top five employment standards violations discovered during targeted inspections in 2014/15:

  1. Public Holidays/Public Holiday Pay
  2. Record Keeping
  3. Overtime Pay
  4. Vacation Pay/Vacation Time
  5. Hours of Work: Excess Daily or Weekly