If you have an issue with your employer related to your employment standards, you generally must try to contact your employer about the matter. Issues can often be resolved quickly with this approach. Using the optional tools provided by the ministry may make this process easier, but you do not have to use them.
Here are some important things to remember:
The ministry has published a Claim Form Guide with detailed instructions about how to complete the Claim Form. Follow these four steps:
You generally must contact your employer or former employer (or the client of a temporary help agency, if applicable) about the employment standard right(s) you believe have been violated and the amount of money you are owed.
This step does not apply to everyone. For more information on reasons why you may not need to contact your employer, please see “Reasons Employees May Not Have to Contact Their Employer” in Your Guide to the Employment Standards Act, 2000.
You are encouraged to collect important documents about your work history before completing the Claim Form. Having these documents close at hand will help you in filling out the Claim Form.
It may take you an hour or more to fill out the Claim Form.
You must fill out the required information on the Claim Form which is marked by an asterisk (*). It is important to read the important information contained in the Before You Start Booklet before completing the Claim Form.
It is recommended that you file your claim submission online below. You will receive your claim submission number immediately.
You may also file your claim submission:
Provincial Claims Centre
Ministry of Labour
70 Foster Drive, Suite 410
Roberta Bondar Place
Sault Ste. Marie, ON P6A 6V4
Note: If you file your claim submission by fax, in person, or by mail, you will receive a letter in the mail with your claim number once all of your required information has been verified. If your claim submission is missing required information, you will receive a letter in the mail with your claim submission number, and a request to provide that information.
A claim submission number is assigned as soon as the ministry receives and registers your Claim Form. You will be provided with a claim number and your claim will be assigned for investigation once the ministry has verified that all required information has been completed.
Please only file your claim once. For example, if you have filed your claim online, please do not send another copy of your claim form to the Ministry of Labour.
This information is provided as a public service. Although we endeavour to ensure that the information is as current and accurate as possible, errors do occasionally occur. Therefore, we cannot guarantee the accuracy of the information. Readers should, where possible, verify the information before acting on it.